Refund and Returns Policy

Shopping With A Twist Refund and Returns Policy

Refund & Return Policy (Sample)

Overview

Shopping With A Twist operates as a dropshipping/marketing affiliate marketplace. Products sold on our website are fulfilled and shipped directly by third-party suppliers. Because of this, refunds, returns, and exchanges are not processed directly through our website and are subject to the individual refund and return policies of the supplier or third-party website from which the product is sourced.

By placing an order on Shopping With A Twist, you acknowledge and agree that all refund decisions are governed by the policies of the applicable third-party supplier.

Returns Eligibility

Return eligibility, timeframes, and conditions are determined by the supplier fulfilling your order. In most cases:

  • Returns may be accepted within up to 30 days of delivery, depending on the supplier
  • Items must typically be unused, in original condition, and in original packaging
  • Proof of purchase may be required

Certain products may be non-returnable, including but not limited to:

  • Perishable goods
  • Personal, intimate, or sanitary items
  • Hazardous or flammable materials
  • Digital or downloadable products
  • Gift cards
  • Select health and personal care items

These exclusions vary by supplier.

Refunds

Shopping With A Twist does not issue refunds directly. If a supplier approves a refund:

  • The refund is processed by the supplier, not Shopping With A Twist
  • Credits are typically returned to the original payment method
  • Processing times vary based on the supplier, payment provider, and financial institution

Approval or denial of refunds is solely at the discretion of the third-party supplier.

Late or Missing Refunds

If a refund has been approved by a supplier but not yet received:

  1. Check your bank or credit card account
  2. Contact your credit card provider
  3. Contact your bank, as processing times may vary

If you have completed these steps and still need assistance, contact us at {email address} and we will help facilitate communication with the supplier when possible.

Sale Items

Refund eligibility for sale or discounted items is determined by the supplier. Many sale items are non-refundable, depending on the third-party policy.

Exchanges

Exchanges are only permitted if allowed by the supplier and are typically limited to defective or damaged items. Availability and approval are not guaranteed.

Gifts

Gift returns and refunds are subject to the supplier’s gift and refund policies. Gift credits or refunds, if applicable, are handled by the supplier.

Shipping & Returns

  • Return shipping costs are typically the responsibility of the customer, unless otherwise stated by the supplier
  • Shipping fees are generally non-refundable
  • Return delivery times vary based on location and supplier processing

We recommend using a trackable shipping service when returning items. Shopping With A Twist is not responsible for lost or undelivered return shipments.

Important Notice

Shopping With A Twist does not manufacture, store, or ship products directly. We act solely as a platform connecting shoppers with third-party sellers. All disputes regarding refunds, returns, and exchanges are governed by third-party supplier policies.

Need Help?

If you have questions or need help contacting a supplier regarding a refund or return, reach out to us at in**@****************st.com.